Privacy Policy

At Infinity Stay, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website and use our services.


1. Information We Collect

When you interact with Infinity Stay, we may collect the following types of information:


  • Personal Information: Name, email address, phone number, billing address, payment details, and booking history.
  • Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
  • Communication Data: Any messages, inquiries, or feedback you submit through our website or customer support channels.

2. How We Use Your Information

We use the collected data to:


  • Process and manage hotel bookings and reservations.
  • Provide customer support and respond to inquiries.
  • Improve our website and services by analyzing user behavior.
  • Send promotional offers, newsletters, and updates (with your consent).
  • Ensure security, prevent fraud, and comply with legal obligations.

3. Data Sharing and Security

We do not sell or share your personal information with third parties for marketing purposes. However, we may share data with:


  • Partner Hotels to facilitate your reservations.
  • Service Providers that assist in payment processing, IT support, and analytics.
  • Legal Authorities if required by law or to protect our rights.

We implement security measures to protect your data, but please note that no online transmission is entirely risk-free.


4. Your Rights

As a user, you have the right to:


  • Request access to the personal data we hold about you.
  • Request corrections or updates to inaccurate information.
  • Withdraw consent for marketing communications.
  • Request the deletion of your personal data, subject to legal obligations.

For inquiries regarding your data, contact us at [email protected].


5. Changes to This Policy

We may update this Privacy Policy from time to time. Please check this page periodically for any changes.


6. Contact Information

For any privacy-related concerns, please reach out to us:


Email: [email protected]

Phone: +44 20 7946 8371

Address: 15 Regent Street, London, SW1Y 4LR, United Kingdom

Cookies

We Use Cookies to Enhance Your Experience

At Infinity Stay, we use cookies to optimize site functionality, analyze website traffic, and personalize your experience. By clicking “Accept All,” you consent to our use of cookies. You can manage your preferences by selecting “Customize Settings.” For more details, please see our Cookie Policy.